Welcome to x09.io, operated by [Company Name]. We respect your privacy and are committed to protecting your personal data.
Through this Privacy Policy, we aim to inform you about the nature, scope, and purpose of the personal data we collect and process. Personal data includes all information that relates to an identified or identifiable natural person, such as your name and email address, as well as your IP address.
We process your personal data in accordance with data protection regulations, particularly the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG) in its current version, along with other applicable provisions.
1. Data Controller
The data controller for x09.io is [Company Name]. Our registered address is Hauptstraße 1a, 1010 Wien. If you have any privacy-related inquiries, you can contact us via email at info@x09.io.
2. Personal Data We Collect
When you access or use our services, like our contact forms and newsletter signup forms, we automatically collect information that can be used to contact or identify you ("Personal Data").
Additionally, we may collect personal data from third-party sources such as LinkedIn, Facebook, X, and other publicly accessible sources.
Personal Data: Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
IP Addresses
Log Information including the type and version of browser, machine and device you use
3. Purpose of Data Collection
We use the collected data for various purposes:
To provide and maintain the service
To gather analysis or valuable information so that we can improve our service
To monitor the usage of the service
To detect, prevent, and address technical issues
For marketing and sales purposes
4. Legal Basis for Processing Data
The legal basis for this data processing, particularly for contact forms, newsletter subscriptions, and registration forms, is your consent in accordance with Article 6(1)(a) of the GDPR. Additionally, the legal basis for this data processing includes the preparation and fulfillment of contracts in accordance with Article 6(1)(b) of the GDPR. Furthermore, we have a legitimate interest in evaluating inquiries to improve and optimize our processes, services, and products in accordance with Article 6(1)(f) of the GDPR.
5. Data Sharing and Transfers
Some of the recipients of your data may be located outside of Austria or the EU. The level of data protection in third countries may not be equivalent to that in Austria or the EU.
However, we only transfer your personal data to countries that the EU Commission has determined to have an adequate level of data protection. Additionally, we take measures to ensure that all recipients maintain an appropriate level of data protection. For this purpose, we enter into agreements such as Standard Contractual Clauses (SCCs).
We may share your data with third parties, including Framer as our website provider, Google Analytics, Microsoft Clarity, and Framer for analytics services, Google Workspaces and AWS for cloud services, and loops.so and AWS for email and newsletter services.
6. Data Retention
We process your personal data for as long as necessary to achieve the purposes mentioned above. Additionally, we retain data in accordance with legal storage and documentation obligations or as reasonably required to assert, exercise, or defend legal claims. We retain personal data indefinitely unless a user requests deletion.
7. Rights of Those Affected
7.1. Withdrawal of Your Consent to Data Processing
Some data processing activities are only possible with your explicit consent. You may withdraw your previously granted consent at any time. The legality of data processing carried out before the withdrawal remains unaffected by the withdrawal.
7.2. Right to Object to Data Processing
If data processing is carried out to safeguard our legitimate interests, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. The specific legal basis for processing can be found in this Privacy Policy. If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
If we process your personal data for direct marketing purposes, you have the right to object to the processing of your personal data for such advertising at any time.
7.3. Right to Data Portability
You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract in a common, machine-readable format, or to request the direct transfer of this data to another controller where technically feasible.
7.4. Access, Deletion, and Rectification
In accordance with applicable legal provisions, you have the right to request free information about your stored personal data, its origin and recipients, as well as the purpose of the data processing. You may also have the right to request the correction or deletion of this data.
7.5. Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data under the following circumstances:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for the exercise, defense, or enforcement of legal claims, you have the right to request the restriction of processing instead of deletion.
If you have filed an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it is determined whose interests prevail, you have the right to request the restriction of processing of your personal data.
If you have restricted the processing of your personal data, such data may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State. Cookies & Tracking Technologies
We use cookies and tracking technologies. Please refer to our Cookie Policy for more details.
8. Filing a Complaint
If you believe that we have violated GDPR regulations, you have the right to file a complaint with the Austrian Data Protection Authority.
Austrian Data Protection Authority
Barichgasse 40-42
1030 Wien
Telefon: +43 1 52 152-0
E-Mail: dsb@dsb.gv.at
9. Security Measures
We aim to safeguard and protect your Personal Information from unauthorized access, improper use or disclosure, unauthorized modification, or unlawful destruction or accidental loss, and we utilize and maintain certain reasonable processes, systems, and technologies to do so. This also means that our personnel is only allowed to access or process Personal Information if this is reasonably required to do so for work-related tasks, to adhere to your request, or to fulfill a legal obligation on our behalf.
We implement industry-standard security measures to protect your personal data. These measures include role-based access control, SSL encryption, and multi-factor authentication (MFA).
Please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure or error-free. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Accordingly, we cannot be held responsible for unauthorized or unintended access that is beyond our control.
10. Updates to This Policy
We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the statement. We encourage you to review the Privacy Statement whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy. We may update this Privacy Policy from time to time, and any changes will be posted on this website. If you have any questions, you can contact us at info@x09.io.