The Accessibility Experts
Not sure whether the European Accessibility Act applies to your business? Find out if your website or digital service requires action to meet accessibility requirements and avoid penalties.
European's Accessibility Requirements Made Clear
Many consumer-facing digital services are now subject to the European Accessibility Act. Even where legal exemptions apply, accessible websites improve usability, reduce legal risk, and help organizations serve all users effectively.
Make Digital Content Perceivable and Operable
Users must be able to access and interact with your content regardless of disability. An accessible website ensures that images include alternative text, content meets color contrast requirements, all functionality is available via keyboard navigation, forms and buttons are accessible, and videos provide captions.
Provide Accessible User Journeys
Critical functions must be usable by people with disabilities from start to finish. It's not enough for individual pages to be accessible; the entire service workflow must be accessible.
Publish Accessibility Information
Service providers must provide information about how their service meets accessibility requirements and make that information available in an accessible format.
Consulting support from assessment to compliance
We help service providers understand whether the European Accessibility Act and national laws such as Austria's BaFG apply, identify the gaps that matter, and turn that analysis into a practical compliance plan.
Applicability assessment
We review your services, target markets, company structure, and possible exemptions so you know where the EAA applies and what should be prioritized first.
Accessibility audits
We assess websites, apps, documents, and critical user journeys against WCAG and EAA expectations, with findings grouped by severity and business impact.
Remediation roadmap
You receive a clear action plan for design, content, development, and QA work so issues can be resolved in the right order and within realistic timelines.
Documentation and statements
We help prepare accessibility information, internal evidence, and public-facing documentation so your compliance position is properly supported.
Procurement and risk guidance
We advise on supplier coordination, accessibility requirements in procurement, and decision records that reduce avoidable legal and operational risk.
Governance and follow-up
From team training to regression checks, we help embed accessibility into ongoing delivery so compliance is maintained after the initial project.
Start your accessibility review today
Use our free assessment tool to find out if your website or digital service may be at risk under the European Accessibility Act, whether you could face penalties.
Transparent Pricing
Choose the service level that fits your website, webshop, or app. Each engagement includes a full assessment, a mitigation roadmap, and hands-on implementation support.
Starter
€499
You are a sole entrepreneur running a webshop or web app and need support with accessibility.
- Small webshops
- Simple web applications
Scale
€1,999
You run a growing digital business with a webshop, web application, or mobile app and need structured accessibility support.
- Medium-sized webshops
- Medium-sized web applications
- Mobile apps
Busniess
Custom pricing
You lead a larger digital product or service and need coordinated accessibility support across complex systems and teams.
- Large webshops
- Business-grade web applications
- Complex mobile apps
Frequently asked questions
If you have anything else you want to ask, reach out to us.
What is the European Accessibility Act and why does it matter for websites?
The European Accessibility Act sets accessibility requirements for certain products and services offered in the EU, including common digital customer journeys such as e-commerce and other consumer-facing services. If your revenue depends on users completing tasks on your website or app, you may be in scope. x09.io helps you assess whether your digital service is likely affected and what to prioritize first.
Does the EAA apply to companies outside the EU?
Potentially, yes. If you offer covered digital services to customers in the EU, your company location alone does not remove the risk. What matters is the service you provide, who it is for, and which markets you serve. x09.io helps teams assess that cross-border exposure before they spend time and budget in the wrong places.
Which digital products are most commonly affected by accessibility requirements?
Webshops, booking flows, customer portals, self-service account areas, checkout journeys, and mobile apps are common high-risk examples. In practice, the biggest issues usually sit in the journeys that users must complete to buy, register, manage accounts, or request support. x09.io focuses reviews on those critical journeys first.
What if my business is not affected by the EAA?
Accessibility can still be a smart business decision even when the EAA does not strictly apply. Clear structure, better keyboard support, captions, meaningful text alternatives, and cleaner semantics often improve usability, conversion, procurement readiness, and can support SEO and AI discoverability. x09.io works with both in-scope and out-of-scope teams that want lower risk and better digital performance.
Is an automated accessibility scan enough to become compliant?
No. Automated tools are useful for finding obvious technical issues, but they cannot fully judge content quality, user flows, component behavior, documents, or whether real tasks are actually usable from start to finish. x09.io combines automated checks with expert review so you get a practical picture instead of a misleading pass or fail score.
How quickly do we need to act on accessibility?
If your service may be in scope, it is better to act before a complaint, procurement review, or redesign forces rushed remediation. Accessibility gets more expensive when issues are discovered late across content, design, code, and QA. x09.io helps teams start with a focused assessment and prioritize the highest-risk issues first.
What happens if we ignore accessibility requirements?
The risks can include complaints, enforcement pressure, procurement friction, lost customers, and reputational damage. Even where legal exposure is limited, inaccessible journeys can reduce conversions and increase support costs. x09.io helps you move from uncertainty to a documented action plan that is easier to justify internally.
Do we need a full rebuild to improve accessibility?
Usually not. Many organizations can reduce risk significantly by fixing high-impact journeys, shared components, forms, media, and content patterns in phases. A full rebuild is often unnecessary if the work is properly prioritized. x09.io helps identify what should be fixed now, what can be staged, and where a deeper redesign is actually justified.
How can x09.io help us with EAA compliance?
x09.io helps you determine whether the EAA likely applies to your website, webshop, app, or digital service, assess the journeys that matter most, and turn the findings into a practical remediation roadmap. If needed, we also support implementation so the work does not stop at a report.